Having a competent management team is inevitably an important criterion to achieve organizational excellence. Dealing with human complexities can be the greatest challenge, especially if one is dealing with different behavior at work. Communication & Interpersonal Skills and Coaching & Mentoring skills are essential competencies for effective people management.

One big problem that corporations are facing in recent times is “High Turnover”. The new generation workers are very low in their endurance. The slightest problem or emotional disturbance can make them leave their job even if they don’t have one in hand. In general they are a little low on their responsibility and ownership and they get bored with their job and can’t stay in one place for long. They seem to be more calculative and demanding.

 

Findings by Gallup Organization from a survey with 1 million employees and 30,000 managers on “Why talented people leave the organisation’ revealed that the immediate supervisor/superior is the cause. This has lead organizations to equip the leaders with effective people management competencies.

 

One recent distraction that is a real challenge to combat is the hand-phone calls and SMS. This repeating pattern in the new generation (Gen Y) world-wide has created more difficulties for the supervisors. People Management skills need to be more intact in overcoming these attitude issues in the workers. This ability in the supervisor has a direct impact on high turnover issue. Supervisors of today need to know how to communicate, coach and motivate their staff. They need to be good in solving the subordinate’s problems and clear the way to high performance. This training addresses all these.

 

Targeted Audience: Top/Middle Managers & Executives

 

Duration: 2 Days

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