Roshini has spent the last 20 years in the field of education and has had the opportunity to better understand the art of learning in many different facets.

 

Having experienced working as an in-house as well as consultant trainer with major MNC’s and GLC’s, Roshini is able to see both sides of the pendulum in the training arena. This enables her to train and coach individuals and teams across industries in areas such as personal development and leadership.

 

Her key expertise lies mainly in customer experience, where she coaches organizations to plan their customer's journey and analyse their product, processes, and policies through the lens of the customers.

 

Her passion for developing the leadership skills of young adults and children across the globe has translated into her leading the young adults wing of a global NGO, SSSIO since 2017.

 

Roshini now provides consultancy services to organisations, helping them plan both their customer’s journey as well as their learning & development journey to achieve the sweet spot of - lower cost, higher customer satisfaction and higher profits.